Testimonials

Review by rafaoli“Extremely respectful and professional. High quality customized wood furniture and sofa, for a reasonable price. Multiple finishes available for customized wood furniture.  Easy to deal with.”

Review by gregorybrock“This was the best customer service I have had in years. My initial e-mail query was answered almost immediately. The associate got back to me with estimates and, most important, arranged for a special delivery time. She kept me abreast of the status of the delivery and also followed up to see if everything had gone okay with the delivery. I also liked the product. It was as advertised. And when I mentioned that my only regret was that I had later found the same item online for less money, she gave me a store credit for the next purchase — which I certainly will make. I’m so sick of poor customer service from businesses all over the country. Finally Marco Polo Imports has put the customer back in the service.”

Review by phrisky“Marco Polo Imports has a unique collection of imported pieces…it’s a one stop shop…there are accent pieces to go with large pieces…they came to my home numerous times and helped me measure spaces and placement of the pieces…I dare you to stop by and leave empty handed.”
Review by cousinkdh: “I always have an exceptional experience with design ideas and the history on the furniture. There’s a story to tell with every piece. You can create rooms aligned with your ideal of personal surroundings & space. Not to mention the pieces themselves are stunningly beautiful too! “
Review by htormey“I have had a relationship with  Marco Polo Imports, for over 10 years. Most of my furniture has come from them. After looking on-line and in person for the “right” desk for several months I went into Marco Polo Imports and, once again, I found the perfect one. They were able to add a few things that I was looking for in a desk and it is absolutely beautiful. They have helped us design shelves for our home and a few other unique pieces. They work patiently with us until we have exactly what we want.  Thank you for your help, expertise and always friendly manner.”
Review by  nyctogirl:“What a beautiful store! The collection of furniture is gorgeous and unique. The staff at Marco Polo were incredibly helpful and a pleasure to speak with.”
Review by  srkincaid:“I have used Marco Polo for much of the furnishings in my home. I have both purchased their unique pieces as is, and have custom-designed items. Their creativity and “customer is always right” attitude is unmatched from any store I have ever shopped at before!! They are a perfect fit whether you are a designer or homeowner. The value is incredible as well!! I highly recommend them on every front!”

Review by petrala:“I visited the Marco Polo showroom in Santa Monica, after looking online at the Marco Polo website, for furnishings and decor for my living room. The staff was very quick to assist me and offer me guidance and advice on creating the ambiance I am delighted to have achieved. And, at an excellent price.”

Review by gisele346:“Walking into this store is like stepping into a world of interesting products and antiques, as they are sourced from every corner of the world. They also design unique, one of a kind pieces, and their use of reclaimed woods is very imaginative. Their designs are timeless. In short, a unique experience with professional, dedicated and friendly service.”

Review by Tamer K: “I don’t review a ton of places, because most places don’t exceed my expectations. Meeting my expectations is good…great doesn’t happen often. Not only is the furniture beautiful, tasteful and really well made, the staff is super knowledgeable, friendly and just cool. The pieces I bought (outdoor furniture, headboard, trunk, side table, lamp, sofa cushions, chairs etc) have all received big compliments from friends followed by “Where did you find that!?” ESPECIALLY a teak wood wood side table. That made me feel awesome. I love this store the way I love my iPad. It is exponentially better than ANY furniture store I’ve been to in LA.”
Review by Google User:“EXCEPTIONAL!! It’s a magical, wonderful treasure trove at Marco Polo, I bought a beautiful table and chairs, a rug, outdoor table and chairs, bedroom light over a year ago and just walked back today and was sooooo inspired – there’s an amaaaazing feel as u walk in, like truly you’ve stumbled across a treasure map and discovered GOLD! I love the fact they’ve won eco awards too, it’s the icing on the cake. I am coming back for more.”
Review by Google User:“LOVED THE BEAUTIFUL FURNITURE!!! I am very picky about what I buy and where I buy it from. Came here with my best friend and we both had so many ideas, we had to literally SIT down and write things out to make up our minds. Very happy with the prices and the great customer service.Highly recommended.”
Review by Google User:“I love this store, they carry sensational furniture from around the world. Unique, wonderful selection of one of a kind pieces like sofas, hand-carved wood pieces that I haven’t seen anywhere else. If you like design and warm eclectic furniture then I highly recommend the store. The staff is very welcoming without being pushy, the attitude and atmosphere is friendly and the people who work there are knowledgeable and extremely helpful.”
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