Shipping & delivery

SHIPPING & DELIVERY

At Marco Polo Imports, we do our very best to deliver your purchase according to the highest standards. Each delivery is completed by experienced delivery service providers with flat rates based on your delivery area — Local, National, Extended or Alaska/Hawaii. We also provide Standard Delivery Shipping for smaller items, as well as 2nd-Day and Next-Day Rush Delivery services. Most of our furniture items will be delivered to your home using experienced delivery service providers.

Please inspect your delivered merchandise and provide a signature upon receipt of your order. When ordering, please provide a daytime telephone number to schedule your delivery.

United States

Most US orders for small items are shipped via UPS in 3-7 business days. In stock furniture will be delivered in 2-3 weeks in most metropolitan areas in the continental US. Orders are shipped Monday to Friday.

Canada

All items ship to Canada from the US. We will add a flat 20% charge to your order to cover shipping, handling, duty and brokerage. Free shipping offers listed on our website are not applicable to shipments to Canada.

All applicable combined federal and provincial sales tax rates will be charged to the customer upon receipt of the merchandise based upon the shipping destination. All provinces except British Columbia, Ontario, New Brunswick, Nova Scotia, and Newfoundland have 5% GST (Goods & Services Tax) added to all orders.

The following provinces have PST (Provincial Sales Tax) added to all orders: Saskatchewan (5% PST), Manitoba (7% PST) and Prince Edward Island (10% PST). British Columbia has 12% HST (Harmonized Sales Tax) added to all orders. Ontario, New Brunswick, and Newfoundland have 13% HST (Harmonized Sales Tax) added to all orders. Nova Scotia has 15% HST (Harmonized Sales Tax) added to all orders. Quebec has 9.5% QST (Quebec Sales Tax) added to all orders. These applicable tax rates are subject to change.

For the Calgary, Edmonton, Toronto or Vancouver metropolitan areas, please allow 3-4 weeks for delivery of items currently in stock.  For other metropolitan areas, please allow 5-6 weeks for delivery of items currently in stock. Rush delivery services are not available for Canada. Please contact us at 310.452.7917 for more information.

International Deliveries

We cannot ship outside the US and Canada, nor to the US Territories, including Guam, Puerto Rico and the US Virgin Islands. If you have further questions, please contact us at 310.452.7917.

Product Availability

We strive to display the most current and accurate product information. We will notify you directly should the availability of a product change in any way.  Please contact us at 310.452.7917 for additional information.

RATES

Delivery

For furniture items our rates are listed below, based on your delivery area — Local, National, Extended, or Alaska / Hawaii.

FURNITURE DELIVERY RATES (USD)
DELIVERY AREA FLAT-RATE FOR
US DELIVERIES
LOCAL For delivery addresses near our store $125
EXTENDED For delivery addresses beyond our Local Delivery Area $225-$425
NATIONAL For delivery addresses beyond our Extended Delivery Area $325-$725
ALASKA / HAWAII The flat rate for delivery to Alaska or Hawaii is $500-$1125

CANADA:  We will add a flat 20% charge to your order to cover shipping, handling, duty and brokerage. Free shipping offers listed on our website are not applicable to shipments to Canada.

See above for more information on shipments to Canada. Unfortunately, we cannot ship outside the US and Canada, nor to the US Territories, including Guam, Puerto Rico and the US Virgin Islands. If you have further questions, please contact us at 310.452.7917.

Standard Delivery Shipping

Items will be charged a shipping fee based on the chart below. The total value of these items (excluding any applicable taxes) determines your shipping rate.

See above for more information on shipments to Canada. Unfortunately, we cannot ship outside the US and Canada, nor to the US Territories, including Guam, Puerto Rico and the US Virgin Islands. If you have further questions, please contact us at 310.452.7917.

US STANDARD DELIVERY SHIPPING RATES (USD)
ITEM TOTAL US SHIPPING
Up to $15 $4.95
$15.01 to $25 $6.00
$25.01 to $45 $8.00
$45.01 to $65 $11.00
$65.01 to $90 $14.00
$90.01 to $125 $17.00
$125.01 to $200 $21.00
$200.01 to $300 $25.00
$300.01 to $400 $30.00
$400.01 to $500 $40.00
Over $500 $50.00

CANADA: Standard Delivery Shipping does not apply to shipments to Canada. We will add a flat 20% charge to your order to cover shipping, handling, duty and brokerage. Free shipping offers listed on our website are not applicable to shipments to Canada.

2nd-Day & Next-Day Rush

For an additional $15 per address, we can ship orders received by noon PST (Mon-Fri) to arrive in 2 to 3 business days. For an additional $25 per address, we can ship orders received by noon PST (Mon-Fri) to arrive the next business day. Rush delivery is not available for furniture, APO/FPO addresses, PO boxes, or Canada. Overnight delivery is not currently available.

2ND-DAY & NEXT-DAY RUSH DELIVERY RATES (USD)
ITEM TOTAL 2ND DAY FOR
US DELIVERIES
NEXT-DAY FOR
US DELIVERIES
Up to $15 $19.95 $29.95
$15.01 to $25 $21.00 $31.00
$25.01 to $45 $23.00 $33.00
$45.01 to $65 $26.00 $36.00
$65.01 to $90 $29.00 $39.00
$90.01 to $125 $32.00 $42.00
$125.01 to $200 $36.00 $46.00
$200.01 to $300 $40.00 $50.00
$300.01 to $400 $45.00 $55.00
$400.01 to $500 $55.00 $65.00
Over $500 $65.00 $75.00

CANADA: Rush Delivery does not apply to shipments to Canada. We will add a flat 20% charge to your order to cover shipping, handling, duty and brokerage. Free shipping offers listed on our website are not applicable to shipments to Canada.

Payment

Your credit card will be charged once your order is placed.  You will receive an email confirmation of your order.

PRICING POLICY

All online prices are in US dollars. They are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain items. We reserve the right to restrict orders of those items.

Share this...Share on FacebookTweet about this on TwitterGoogle+Pin on Pinterest

Post a Comment

Your email address will not be published. Required fields are marked *

*